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Frequently Asked Questions for MRAs and Other Organizations

About EPIC Reports

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ECFMG will primary-source verify the following credentials through EPIC:

  • Final Medical Diploma
  • Alternate Graduation Document
  • Final Medical School Transcript
  • Student Medical School Transcript
  • Pregraduate Internship Credential
  • Postgraduate Medical Education Credential
  • Specialist Qualification
  • Certificate of Medical Registration
  • License to Practice Medicine
  • Advanced Degree in the Medical Sciences

Once a credential has been primary-source verified, it will become a part of the physician’s secure EPIC Portfolio and the physician will be able to request that a verification report for that credential be sent electronically to any organization, anywhere in the world.

No. There is no limit on the number of reports a physician can have sent to your organization. There is a separate report for each verified credential.

If your organization has an EPIC Report Portal Account, the verification report will be automatically added to the “Reports” tab, where it can be accessed by any of your organization’s authorized EPIC Report Portal users.

If your organization does not have an EPIC Report Portal Account, an e-mail containing instructions for how to access the report will be sent to the e-mail addresses provided by the physician at the time the report was requested. If you have a specific e-mail address to which you would like to have reports sent, make sure to provide this e-mail address to your applicants.

If your organization has an EPIC Report Portal Account, the verification report will be available through the portal for one year. The EPIC Report Portal includes a feature that allows you to archive older reports within the Report Portal. You can also print or download copies of reports.

If your organization is accessing the report through the One-time Use Portal, the verification report will be available at the link provided for 60 days. If you need to have access to the report for a longer period of time, you should print or download the verification report while it is available.

No. EPIC Reports are intended only for the report recipient (the entity to which the report is issued). Any reproduction, transfer, distribution, or other dissemination for use other than by the report recipient is strictly prohibited and could result in legal action.

About the EPIC Report Portal

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To establish an EPIC Report Portal Account, contact a member of EPIC Support Services at ECFMG today by sending e-mail to or by calling +1 (215) 966-3900, Monday through Friday, 9:00 a.m. to 5:00 p.m., Eastern Time in the United States.

An organization that establishes a free EPIC Report Portal Account can choose to receive EPIC Notifications. EPIC Notifications let the organization know when a credential has been sent for verification. This feature provides an organization with an indication of where a physician is in the primary-source verification process and which credentials the physician has submitted for verification, even before the credentials have been verified.

Organizations access these notifications through the EPIC Report Portal. Each notification includes the physician’s name, EPIC ID, the type of credential that has been sent for verification, the name of the institution that issued the credential, the physician’s name as it appears on the document, and the date on which the verification request was sent. The notification will also include details that the physician provided when uploading the credential, such as program start and end dates, degree issue date, license/registration issue date, the title of the physician’s medical degree, and postgraduate program name. The notification also will include a copy of the credential that was uploaded and its English translation, if applicable. It is important to note that this notification indicates only when the credential was sent for verification and will not be updated throughout the verification process. To demonstrate the authenticity of a credential, a physician will still be required to request an EPIC Report for the organization.

Additional Questions?

Please contact us by e-mail at or by telephone at +1 (215) 966-3900, Monday through Friday, 9:00 a.m. - 5:00 p.m., Eastern Time in the United States.

Last updated January 10, 2018